Return & Refund Policy

Thank you for subscribing to Bharat Bhog Prasadam Pvt Ltd's services. We hope you are satisfied with our services, but if not, we're here to help.

1. Free Trial

Bharat Bhog Prasadam Pvt Ltd offers no any trial period or free trial periods

2. Cancellation Policy

Subscription or product cancellation only allowed before 5 days of delivery date only. If you cancel your order within 5 days of delivery date then you can not cancel your order. In case you cancel your order we will not refund you in such cases. 

3. Refund Eligibility

To be eligible for a refund, you must submit a request before 5 days of your delivery date. Refunds may be considered on a case-by-case basis and are granted at the sole discretion of Bharat Bhog Prasadam Pvt Ltd.

Refund requests can be made if you encounter technical issues that prevent you from using our service and that cannot be resolved by our support team. Proof of the issue may be required.

Please note that refunds are not guaranteed and may vary depending on the circumstances. Refund requests due to issues beyond Bharat Bhog Prasadam Pvt Ltd's control (e.g., changes in personal circumstances, third-party hardware or software failures, etc.) will not be honored.

4. Process for Requesting a Refund

To request a refund, please contact our customer support team at support@bharatbhogprasadam.com. Include your account information, subscription details, and a brief explanation of why you are requesting a refund.

5. Refund Processing

Once your refund request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days. Please note that refunds can only be made back to the original payment method used at the time of purchase.

6. Changes to Refund Policy

Bharat Bhog Prasadam Pvt Ltd reserves the right to modify this refund policy at any time. Changes will take effect immediately upon their posting on the website. By continuing to use our services after changes are made, you agree to be bound by the revised policy.

7. Contact Us

If you have any questions about our refund policy, please contact us at support@bharatbhogprasadam.com.

Scenarios Where Refunds Would Typically Be Granted:

1. Technical Issues: The customer experiences persistent technical issues that prevent them from using the SaaS product effectively, despite multiple attempts by the support team to resolve the problem. For example, the software fails to load or crashes frequently, impeding the customer's ability to perform necessary tasks.

2. Billing Error: The customer was incorrectly charged due to a billing error on Bharat Bhog Prasadam Pvt Ltd's part. For example, they were billed twice in one month, or charged after cancelling their subscription in accordance with the cancellation policy.

3. Misrepresentation of Features: The features or capabilities of the SaaS product were misrepresented on the website or during the sales process, and the product does not perform as advertised. For example, if the product was sold with the promise of specific functionalities that are not actually available.

Scenarios Where Refunds Would Not Typically Be Granted:

1. Failure to Cancel: The customer forgot to cancel their subscription before the renewal date and was charged for another cycle. It is the customer's responsibility to manage their subscription and cancel it before the billing cycle if they do not wish to continue.